Terms of Service

These terms govern your use of Trakwyn. By creating an account or using Trakwyn, you agree to them. If you don’t agree, please don’t use Trakwyn.

The service

Trakwyn is a job-search tracking tool: applications, interviews, offers, documents, and optional AI-assisted features. It has a Free plan and a paid Pro plan; Settings shows what each includes.

Your account

• You must be at least 16 years old to use Trakwyn.
• You’re responsible for the accuracy of the information you provide when registering.
• You’re responsible for keeping your password confidential and for all activity under your account. Tell us right away if you suspect unauthorized access — Settings lets you revoke sessions and enable two-factor authentication.

Your content

You own the applications, notes, documents, and other content you add to Trakwyn (“your content”). You grant us a limited license to store, process, and display your content solely to provide the service to you. We don’t use your content to train AI models, and we don’t share it except as described in the Privacy Policy.

If you use a bring-your-own-key AI feature, you’re responsible for complying with your chosen AI provider’s own terms and for any costs they charge you directly — Trakwyn does not bill you for AI usage and is not a party to your agreement with that provider.

Browser extension

The Trakwyn Clipper saves the postings you choose to clip. You’re responsible for using it in line with the terms of the job sites you visit, and for checking anything you save, including text read with AI.

Paid plans and payments

Payments for Pro are handled by our merchant of record, Polar. Polar is the seller of Pro to you: it takes your payment, issues your receipt, and is responsible for collecting and paying any VAT or sales tax. Polar’s own terms apply to the payment.

Prices are in US dollars. In the UK and the EU the price includes VAT; elsewhere any tax is added at checkout. The price you see at checkout is the price you pay.

A Pro subscription renews every month until you cancel it. A 3-month or 6-month pass is a one-off payment that ends on its own and does not renew. Cancelling stops renewal and you keep Pro until the end of the period you paid for.

Not happy? Email us within 14 days of buying for a full refund. A full refund ends your Pro plan straight away.

The founder price of $9 a month stays at $9 for as long as that subscription runs. If you cancel and subscribe again after your first 60 days, the standard price of $12 a month applies.

Deleting your account cancels any active Pro subscription straight away, and the rest of the period you paid for ends with it.

Acceptable use

You agree not to:

• Use Trakwyn for anything unlawful, or to violate anyone else’s rights.
• Attempt to gain unauthorized access to Trakwyn, other users’ accounts, or our systems.
• Scrape, reverse-engineer, or interfere with Trakwyn's operation.
• Upload malicious code or content that infringes someone else’s intellectual property.

Termination

You can delete your account at any time from Settings — this is a permanent, hard delete of your data, not a deactivation. We may suspend or terminate your access if you violate these terms, with notice where reasonably possible.

Disclaimers

Trakwyn is provided “as is,” without warranties of any kind, express or implied. We don’t guarantee the service will be uninterrupted, error-free, or that any AI-generated content (cover letters, résumé feedback, and similar) will be accurate or suitable for your purposes — always review AI-generated content before relying on it.

Limitation of liability

To the fullest extent permitted by law, Trakwyn and its operators are not liable for any indirect, incidental, or consequential damages arising from your use of the service, or for the accuracy of AI-generated content or third-party AI providers you’ve chosen to connect.

Changes to these terms

We may update these terms from time to time. If we make material changes, we’ll update the “Last updated” date above and, where appropriate, notify you directly. Continuing to use Trakwyn after a change means you accept the updated terms.

Contact us

Questions about these terms? Email us at contact@trakwyn.com.